Does Engel & Volkers reserve the right to determine the times for additional training sessions?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
We reserve the right to offer additional, ongoing and supplemental training sessions at times and locations designated by us. We may make certain of these training sessions mandatory for you and we reserve the right to change a fee for attendance at this training.
Additional training courses: You and your designated employees will also be required to attend additional training, supplemental or refresher courses in accordance with the Engel & Völkers training program at times and locations designated by us and to pay our then current fees. We may delegate organization and execution of these mandatory training courses and also any additional voluntary seminars to an independent training center. We cannot predict how frequently franchisees must attend the additional training and it depends on an individual franchisee's particular circumstances. We may make certain of these training sessions mandatory for you, your sales advisors or employees.
Costs: You will bear the costs for your attendance and that of your employees and sales advisors at the training courses, including travel, accommodation and out-of-pocket expenses, and salaries of your employees and sales advisors.
If you request that training be conducted at your location and we agree to that request, depending on the training, you must pay, as we request i) the trainer's expenses for travel, accommodation, food and other out-of-pocket expenses and ii) the costs for the training location, and food and beverage cost for the training participants and any related service fees.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers' 2025 Franchise Disclosure Document, Engel & Volkers retains the right to designate the times and locations for additional training sessions. These sessions may be ongoing and supplemental, and Engel & Volkers may make certain sessions mandatory for franchisees and their employees.
The FDD specifies that franchisees and their designated employees are required to attend additional training, supplemental, or refresher courses as part of the Engel & Völkers training program. These courses will be held at times and locations determined by Engel & Volkers. Franchisees are also responsible for paying the then-current fees for these courses. Engel & Volkers may delegate the organization and execution of mandatory training courses and voluntary seminars to an independent training center.
Franchisees are responsible for covering the costs associated with attending these training courses, including travel, accommodation, out-of-pocket expenses, and salaries for their employees and sales advisors. If a franchisee requests training to be conducted at their location and Engel & Volkers agrees, the franchisee must pay the trainer's expenses for travel, accommodation, and food, as well as the costs for the training location and food and beverage for the training participants.