How will Engel & Volkers provide franchisees with access to the System Documentation?

ior written consent of Franchisor.

• 4.8 Loss of Rights: If Franchisor's right to establish a franchising system utilizing the ENGEL & VÖLKERS System and Trademarks in the United States as set forth in Section 4.2 expires or is terminated, this Agreement shall automatically terminate upon written notice

to Franchisee. Franchisee is not entitled to file any further claims for compensation, nonperformance or reduction of royalties payable on the grounds of loss of these Trademarks.

5. General Services to be Provided by Franchisor

• 5.1 Services: Franchisor will provide the following services to Franchisee under this Agreement:
  • 5.1.1 Access to the ENGEL & VÖLKERS international network;
  • 5.1.2 Training courses for Franchisee in accordance with Section 9;
  • 5.1.3 Administrative, technical, and marketing support in connection with the use of the ENGEL & VÖLKERS System;
  • 5.1.4 Access to the System Documentation, which contain Franchisor's recommended methods, specifications, procedures, and products for operation of Franchisee's Residential Real Estate Brokerage under the ENGEL & VÖLKERS System. Franchisor reserves the right to make changes in the System Documentation from time to time;
  • 5.1.5 Organizing exchanges of information and experience among franchisees;
  • 5.1.6 Make Franchisor's proprietary Integrated Product Suite available and integrate Franchisee into the ENGEL & VÖLKERS information technology network; and
  • 5.1.7 Optional programs, designations and services that Franchisor may develop from time to time and make available to qualifying franchisees.
• 5.2 Delegation of Services: Franchisor shall be entitled to delegate performance of services to be provided under this Agreement to qualified third parties. The ongoing Royalty payment stipulated in Section 14.2 will cover the services provided by Franchisor, except Franchisee will have to pay for services of third parties subject to such third parties' or Franchisor's then current price lists (for example, additional training and GG Magazine advertising, and for the cost of marketing materials). Failure on Franchisee's part to avail itself of any services shall not affect the amount of the Royalty payments. Each of these price lists (hereinafter called the "Price Lists") are subject to revision at any time by the third party or by Franchisor. Franchisee will pay the prices set forth in the respective Price List then current at the time the services are ordered. Franchisor will periodically provide Franchisee with a separate price list for training, the GG Magazine advertising, and marketing articles.
• 5.3 Cooperation: Should the provision of a given service require Franchisee's cooperation, in particular its attendance at conferences and/or training courses organized by Franchisor, Franchisee shall not be entitled to claim provision of the service unless it takes the necessary action to receive the service.
• 5.4 Approved Suppliers: Franchisor has the right to designate or approve, from time to time, one or more third parties (hereinafter called a "Supplier" or "Suppliers"), which Supplier may be Franchisor or one of its affiliates, to supply Franchisee with certain products and services, including supplies to be used in Franchisee's Residential Real Estate Brokerage.

If Franchisor does so designate or approve a Supplier, Franchisee shall purchase the categories of products or services only from Suppliers so designated or approved by Franchisor. Franchisor, or one or more of its affiliates, may be the sole approved Supplier.

Source: Item 22 — CONTRACTS (FDD page 88)