How does Engel & Volkers provide continuing assistance regarding improvements and changes to the Engel & Volkers System?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
During the operation of your franchised business, we will:
- (1) Give you administrative, technical and marketing support in connection with the use of the Engel & Völkers System. (Franchise Agreement, Section 5.1.3.)
- (2) Provide continuing assistance to you about improvements and changes to the Engel & Völkers System. Guidance may be in the form of bulletins or other written materials, electronic communication, consultation by telephone or in person at your location, or by other means. (Franchise Agreement, Sections 11.2, 12.1.1 and 12.1.2.)
- (3) We may also provide marketing activities through a Marketing and Technology Fund to promote and enhance the awareness level and value of the Engel & Völkers Trademarks and the Engel & Völkers brand. (Franchise Agreement, Section 10.4.)
- (4) Maintain reasonable availability to the Engel & Völkers technology network. (Franchise Agreement, Section 5.1.6.)
- (5) Encourage the exchange of ideas and suggestions for amendments and improvements to the Engel & Völkers System. (Franchise Agreement, Section 12.2.)
- (6) Provide qualified franchisees optional programs and designations. (Franchise Agreement, Section 5.1.7.)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers' 2025 Franchise Disclosure Document, Engel & Volkers will provide ongoing support to franchisees regarding enhancements and modifications to the Engel & Volkers System. This support may be delivered through various channels, including bulletins, written materials, electronic communications, telephone consultations, on-site visits, or other methods. Engel & Volkers also encourages franchisees to share ideas and suggestions for improvements to the Engel & Volkers System.
This ongoing assistance is a standard practice in franchising, as it ensures that all franchisees are kept up-to-date with the latest developments and best practices within the system. For a prospective Engel & Volkers franchisee, this means they can expect to receive regular updates and guidance from the franchisor, helping them to stay competitive and maintain the quality of their services. The variety of communication methods ensures that franchisees can access support in a way that best suits their needs.
Engel & Volkers also provides optional programs and designations to qualified franchisees. Furthermore, Engel & Volkers may conduct marketing activities through a Marketing and Technology Fund to promote the Engel & Volkers brand. This fund aims to increase brand awareness and value, which benefits all franchisees by driving more business to their locations. The franchisor also commits to maintaining reasonable availability to the Engel & Volkers technology network, ensuring franchisees have access to the necessary tools and resources to operate effectively.