What kind of personnel are Engel & Volkers franchisees required to employ?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.2 Personnel: Franchisee hereby agrees to employ only qualified personnel with background, experience and credentials customary under best practices and standards in the real estate brokerage industry. Franchisee and, if an entity, at least one of its officers, partners and/or managers, must be licensed as a real estate broker, and every employee, contractor, or Sales Advisor who is involved in real estate activities for Franchisee shall have a real estate broker, salesperson or other appropriate license, if and as required by applicable law, rules or regulations. These employees, contractors, and Sales Advisors must have attended an appropriate training course conducted by Franchisor and have passed related tests. Franchisee is responsible for ensuring that its real estate brokerage is open during local normal business hours for residential real estate brokerages. Franchisee shall be responsible for ensuring that its obligations under this Agreement are observed by its employees,
Source: Item 22 — CONTRACTS (FDD page 88)
What This Means (2025 FDD)
According to Engel & Volkers's 2025 Franchise Disclosure Document, franchisees must employ qualified personnel with the appropriate background, experience, and credentials that align with the best practices and standards of the real estate brokerage industry. The franchisee, or at least one officer, partner, or manager if the franchisee is an entity, is required to be licensed as a real estate broker. All employees, contractors, and Sales Advisors involved in real estate activities must possess the necessary real estate broker, salesperson, or other appropriate licenses as mandated by applicable laws and regulations.
Engel & Volkers requires that these employees, contractors, and Sales Advisors attend a training course conducted by Engel & Volkers and pass any related tests. The franchisee is responsible for ensuring that the real estate brokerage remains open during local normal business hours for residential real estate brokerages. Additionally, the franchisee is accountable for ensuring that all employees observe the obligations outlined in the Franchise Agreement.
This requirement ensures that Engel & Volkers franchisees maintain a standard of professionalism and competence in their operations. By mandating specific qualifications and training, Engel & Volkers aims to uphold the quality of service and brand reputation across all franchise locations. The franchisee's responsibility for compliance and proper licensing underscores their role as an independent contractor fully in charge of their business's operations and legal adherence.