What are the franchisee's responsibilities regarding costs associated with attending Engel & Volkers training courses?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
Costs: You will bear the costs for your attendance and that of your employees and sales advisors at the training courses, including travel, accommodation and out-of-pocket expenses, and salaries of your employees and sales advisors.
If you request that training be conducted at your location and we agree to that request, depending on the training, you must pay, as we request i) the trainer's expenses for travel, accommodation, food and other out-of-pocket expenses and ii) the costs for the training location, and food and beverage cost for the training participants and any related service fees.
We will conduct training courses for you, your Brokerage Manager, your sales advisors and staff members virtually via web-based training platforms of our choice or at either the Engel & Völkers facility in the United States or, if the training is conducted in person, at another location in the United States determined by us. We may grant reduced fees for the training courses at our sole discretion. At its current highest, the rate for Engel & Völkers Engage for sales advisors and staff members is $98 per person (for the virtual web-based training platform). At its current highest, the rates for SPT are $298 per person (assuming a minimum of 4 attendees if conducted via virtual web-based training platform). Under exceptional circumstances and only upon your specific request, we may agree to provide your sales advisors and/or staff members a 1 day Engel & Völkers Engage training at a location in the U.S. that we designate. The fee for the in person Engel & Völkers Engage is $4,998, which will include the trainer's compensation, travel, accommodation and incidental expenses, the training course materials and their shipment. A minimum of 15 but no more than 50 attendees will be trained and you will be responsible for the cost of the training location and food and beverages, consistent with Engel & Völkers System standards, and any service fees, if applicable. Attendance is required and if a training is conducted at a specific, physical location you will be responsible for the attendees' expenses, which will vary depending on the distance traveled, mode of travel and individual circumstances and preferences.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers' 2025 Franchise Disclosure Document, franchisees are generally responsible for covering the costs associated with attending training courses. This includes expenses for themselves, their employees, and sales advisors. These costs encompass travel, accommodation, out-of-pocket expenses, and salaries. Engel & Volkers may also charge fees for the training itself.
If a franchisee requests that training be conducted at their location and Engel & Volkers agrees, the franchisee must cover the trainer's travel, accommodation, food, and other out-of-pocket expenses. Additionally, the franchisee is responsible for the costs of the training location, food and beverage for the training participants, and any related service fees.
For Engel & Völkers Engage training, the highest rate is currently $98 per person for the virtual web-based platform. The highest rate for SPT is $298 per person, assuming a minimum of 4 attendees via the virtual platform. If Engel & Volkers agrees to provide in-person Engel & Völkers Engage training at a designated U.S. location, the fee is $4,998, covering the trainer's compensation, travel, accommodation, incidental expenses, and training materials. The franchisee is responsible for the cost of the training location, food, and beverages, consistent with Engel & Volkers System standards, and any service fees. Franchisees are also responsible for attendees' expenses, which vary based on distance, mode of travel, and individual circumstances.