Are Engel & Volkers franchisees required to use uniform methods and procedures?

According to Engel & Volkers' 2025 Franchise Disclosure Document, all Engel & Volkers Residential Real Estate Brokerages are operated using uniform methods and procedures. The FDD specifies that these brokerages maintain a stylish, upscale atmosphere with standardized, exclusive design, interior decorations, and furnishings. Furthermore, they are managed by highly qualified operators who ensure their staff adheres to uniformly high standards of behavior and selling techniques. This standardization is part of the Engel & Volkers System.

The Engel & Volkers System encompasses various elements, including intellectual property rights, practical knowledge in running real estate brokerages, specific design standards, System Documentations, and an Integrated Product Suite. It also includes ongoing business administration, brand, and marketing support, along with training courses and opportunities for information exchange. Engel & Volkers continuously develops the System, introducing changes based on market conditions and other developments.

While the Engel & Volkers System is generally applied uniformly across all franchisees in the U.S., the FDD notes that adjustments may be made based on the peculiarities of a particular market area or specific circumstances. These adjustments consider factors such as business potential, population, existing business practices, and other conditions deemed important for the successful operation of the Engel & Volkers Residential Real Estate Brokerage. Special programs and designations are also available, but only to franchisees that meet certain criteria, potentially leading to further variations in operational practices.