Where can Engel & Volkers franchisees find the best practices stipulated for the Engel & Volkers system?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
You and your staff members and sales advisors must protect the reputation and value of the ENGEL & VÖLKERS System and Trademarks and observe any best practices stipulated in the Engel & Völkers System Documentation, including any Code of Ethics we may develop. You and your staff members and sales advisors will provide real estate brokerage services and will interact with customers, the general public, other franchisees, us and our affiliates in accordance with the highest professional standards.
Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS, AND AFFILIATES (FDD pages 8–15)
What This Means (2025 FDD)
According to Engel & Volkers' 2025 Franchise Disclosure Document, franchisees and their staff must adhere to the best practices outlined in the Engel & Völkers System Documentation. This documentation encompasses any Code of Ethics that Engel & Völkers may develop. Franchisees are expected to uphold the reputation and value of the Engel & Völkers system and trademarks by following these guidelines.
This means that Engel & Volkers franchisees are responsible for familiarizing themselves and their employees with the contents of the Engel & Völkers System Documentation. This documentation serves as a guide for maintaining professional standards and protecting the brand's integrity. The System Documentation is a key resource for ensuring consistent service quality and brand representation across all Engel & Volkers locations.
Prospective franchisees should carefully review the Engel & Völkers System Documentation to understand the specific best practices and ethical standards expected of them. It is important to note that Engel & Volkers retains the right to modify the System Documentation and Code of Ethics, so franchisees must stay updated on any changes to these guidelines.