What must the Engel & Volkers franchisee immediately remove from telephone and online directories?

According to Engel & Volkers' 2025 Franchise Disclosure Document, upon termination of the franchise agreement, the franchisee must immediately remove all descriptions or other entries referring to the Engel & Volkers system, the Engel & Volkers office, or its Residential Real Estate Brokerage from telephone and online directories, as well as other directories and registers. This requirement ensures that the franchisee no longer represents themselves as part of the Engel & Volkers brand after the agreement ends.

This obligation is part of a series of steps the franchisee must take to de-identify themselves from the Engel & Volkers brand. These steps include ceasing the use of the Engel & Volkers system, trademarks, and confidential information, as well as removing the Engel & Volkers name from its business name, if applicable. The franchisee is also responsible for transferring all telephone and fax numbers, email accounts, internet domain names, and social media accounts associated with the franchised business to Engel & Volkers or a designated third party.

Engel & Volkers requires the franchisee to comply with these obligations promptly to avoid any confusion in the marketplace and to protect the brand's integrity. Failure to comply may allow Engel & Volkers to enter the franchisee's business premises to carry out the necessary modifications at the franchisee's risk and expense. This strict enforcement underscores the importance of adhering to the termination requirements outlined in the franchise agreement.