What are the components of the Engel & Volkers System Documentation?
Engel_Volkers Franchise · 2025 FDDAnswer from 2025 FDD Document
The System Documentation currently includes 4 separate parts (collectively, we call them the "System Documentation"):
General Engel & Völkers Information Policy and Procedures Manual The Shop Fitting Manual Corporate Identity Manual
The System Documentation is provided electronically, however if printed, the System Documentation has approximately 376 pages. The table of contents of the System Documentation is attached as Exhibit E to this Franchise Disclosure Document. If we allow you to review the System Documentation before you sign a Franchise Agreement, you will have to sign a Confidentiality Agreement in the form of Exhibit F to this Franchise Disclosure Document.
You must treat the System Documentation as confidential in accordance with the requirements of your Franchise Agreement.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 43–54)
What This Means (2025 FDD)
According to Engel & Volkers's 2025 Franchise Disclosure Document, the System Documentation comprises four distinct parts. These include the General Engel & Völkers Information Policy and Procedures Manual, the Shop Fitting Manual, and the Corporate Identity Manual. These manuals collectively form what Engel & Volkers refers to as the "System Documentation".
The System Documentation is provided to franchisees electronically. However, if a franchisee chooses to print the System Documentation, it would consist of approximately 376 pages. The table of contents for the System Documentation is included as Exhibit E in the Franchise Disclosure Document, providing a detailed overview of the topics covered.
Engel & Volkers requires franchisees to treat the System Documentation as confidential, in accordance with the terms outlined in the Franchise Agreement. If Engel & Volkers allows a prospective franchisee to review the System Documentation before signing the Franchise Agreement, the franchisee must first sign a Confidentiality Agreement, which is included as Exhibit F to the Franchise Disclosure Document. This ensures that sensitive information about the Engel & Volkers system remains protected.