Is there a fee for the initial Endless Summer Sweets training program?
Endless_Summer_Sweets Franchise · 2024 FDDAnswer from 2024 FDD Document
Training will be held at our original location in Berkely, California for approximately two weeks or at a location designated by us beginning approximately twelve weeks before you are scheduled to open for business. The franchise owner and restaurant manager must attend training. You may also send an employee so that up to three people may attend initial training. You must complete training at least six weeks before opening. Instructional materials will include our Operations Manual and other training materials we develop.
Training classes will be led by our owners Antoinette Sanchez and Carlos Herrera, each of whom has over ten years of experience in the business.
There is no fee for up to two people to attend training. You must pay your travel and living expenses and the travel and living expenses of your employees or managers to attend training. We may require annual refresher training at out our headquarters. There is no fee for the refresher training, but you are responsible for your travel and living expenses to attend.
We will also provide a representative for approximately one week to assist and train you at your location before or around the time you open, including through your "soft" opening. There is no fee for that training. You must pay the travel, per diem and lodging expenses for our representative to visit your location. You must successfully complete training before opening for business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–25)
What This Means (2024 FDD)
According to Endless Summer Sweets' 2024 Franchise Disclosure Document, there is no fee for the initial training program for up to two people. The franchise owner and restaurant manager must attend the training. Endless Summer Sweets will hold training at their original location in Berkely, California, for about two weeks, or at another location they designate. The training starts approximately twelve weeks before the franchisee is scheduled to open their business, and must be completed at least six weeks before opening. Antoinette Sanchez and Carlos Herrera, the owners, who each have over ten years of experience in the business, will lead the training classes. Instructional materials include the Operations Manual and other training materials Endless Summer Sweets develops.
While there is no fee for the training itself for up to two people, the franchisee is responsible for covering their own travel and living expenses, as well as the travel and living expenses for any employees or managers they send to the training. Endless Summer Sweets may also require annual refresher training at their headquarters, for which there is no fee, but the franchisee must cover their travel and living expenses to attend.
Endless Summer Sweets will also provide a representative to assist and train the franchisee at their location for approximately one week before or around the time they open, including during the "soft" opening. There is no fee for this on-site training, but the franchisee must pay for the travel, per diem, and lodging expenses for the Endless Summer Sweets representative. Successful completion of the training program is mandatory before the franchisee can open their Endless Summer Sweets business.