Where will the initial training for an Endless Summer Sweets franchise be held?
Endless_Summer_Sweets Franchise · 2024 FDDAnswer from 2024 FDD Document
Training will be held at our original location in Berkely, California for approximately two weeks or at a location designated by us beginning approximately twelve weeks before you are scheduled to open for business. The franchise owner and restaurant manager must attend training. You may also send an employee so that up to three people may attend initial training. You must complete training at least six weeks before opening. Instructional materials will include our Operations Manual and other training materials we develop.
Training classes will be led by our owners Antoinette Sanchez and Carlos Herrera, each of whom has over ten years of experience in the business.
There is no fee for up to two people to attend training. You must pay your travel and living expenses and the travel and living expenses of your employees or managers to attend training. We may require annual refresher training at out our headquarters. There is no fee for the refresher training, but you are responsible for your travel and living expenses to attend.
We will also provide a representative for approximately one week to assist and train you at your location before or around the time you open, including through your "soft" opening. There is no fee for that training. You must pay the travel, per diem and lodging expenses for our representative to visit your location. You must successfully complete training before opening for business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 18–25)
What This Means (2024 FDD)
According to Endless Summer Sweets's 2024 Franchise Disclosure Document, initial training will take place either at their original location in Berkely, California, or at another location they designate. This training is scheduled to begin approximately twelve weeks before the franchisee's planned opening date.
The franchise owner and restaurant manager are required to attend this training. The franchisee has the option to send an additional employee, allowing up to three individuals to participate in the initial training program. It is mandatory to complete the training at least six weeks before the restaurant's opening.
Endless Summer Sweets provides the Operations Manual and other training materials as part of the instructional resources. The training sessions are conducted by Antoinette Sanchez and Carlos Herrera, each bringing over ten years of experience in the business. While there is no fee for up to two people to attend the training, franchisees are responsible for covering their own travel and living expenses, as well as those of their employees or managers attending the training. Endless Summer Sweets may also require annual refresher training at their headquarters, for which there is no fee, but the franchisee must cover travel and living expenses.
In addition to the initial training, Endless Summer Sweets will provide a representative to assist and train at the franchisee's location for approximately one week around the opening, including during the "soft" opening phase. This on-site support is provided without a fee, but the franchisee is responsible for covering the travel, per diem, and lodging expenses for the Endless Summer Sweets representative.