What agreements must an Endless Summer Sweets franchisee enter into regarding software?
Endless_Summer_Sweets Franchise · 2024 FDDAnswer from 2024 FDD Document
Franchisee shall purchase or lease all equipment and enter into all business relationships necessary to accept payments as required by Franchisor.
Franchisee must at all times comply with payment card industry data security standards (PCI-DSS).
- 7.11 Gift Cards, Loyalty Programs, and Incentive Programs. At its own expense, Franchisee shall sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs, designated by Franchisor, in the manner specified by Franchisor in the Manual or otherwise in writing.
Franchisee shall honor all valid gift cards and other pre-paid systems, regardless of whether issued by Franchisee or another Endless Summer Sweets business.
Franchisee shall comply with all procedures and specifications of Franchisor related to gift cards, certificates, and other pre-paid systems, or related to customer loyalty, membership/subscription, or customer incentive programs.
Source: Item 23 — RECEIPTS (FDD pages 39–125)
What This Means (2024 FDD)
Based on the 2024 Endless Summer Sweets Franchise Disclosure Document, franchisees must purchase or lease all equipment and enter into all business relationships necessary to accept payments as required by Endless Summer Sweets. This indicates that franchisees will likely need to enter into agreements with software providers to handle payment processing.
Endless Summer Sweets franchisees must comply with payment card industry data security standards (PCI-DSS) at all times. This means that any software or systems used for payment processing must meet these security requirements to protect customer data.
Endless Summer Sweets also requires franchisees to sell or issue gift cards, participate in loyalty programs, and customer incentive programs as designated by Endless Summer Sweets. Franchisees must comply with all procedures and specifications related to these programs. This may require franchisees to enter into agreements with software providers to manage these programs, depending on the systems Endless Summer Sweets designates.