Are the sales and distribution programs offered by Embassy Suites By Hilton subject to change?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
-month period, plus any applicable third-party vendor costs. See Item 11 for details.
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- We may add, remove, or modify our sales and distribution programs at any time. These programs may have individual criteria for participation, as well as policies, terms, or rules that must be met for continued participation. We may require your Hotel to participate in certain programs or combinations of programs. We may also offer optional programs at an additional cost. Some programs may utilize automatic enrollment and if your Hotel does not wish to participate it may be required to opt-out as provided in programs' policies, terms, or rules. Failure to pay fees or commissions when due, or failure to comply with the applicable program policies, terms, and rules may result in the loss of access to certain programs or individual sales and distribution channels.
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- You must participate in, and pay all charges related to, our marketing programs not covered by Monthly Program Fees, and all guest frequency programs we require, including the Hilton Honors Worldwide guest reward programs or any successor programs. You must also honor the terms of any discount or promotional programs (including any frequent guest program) that we or Hilton offer to the public on your behalf, any room rate quoted to any guest when the guest makes an advance reservation, and any award guest certificates issued to hotel guests participating in these programs. We and our affiliates' other hotel brands may also participate in these programs. These programs are subject to change. You pay your share of the costs of the programs.
Currently, these programs include the Hilton Honors™ guest reward program operated by Hilton Honors Worldwide, and airline and rental car company frequent user programs in which Hilton participates.
Hilton Honors members may accumulate Hilton Honors points with most stays for all eligible dollars spent at participating Hilton Honors hotels. Hilton Honors members may also earn points in connection with our special promotions, marketing partnerships, and other activities, programs, and initiatives, including for example arrangements we have in place with certain travel programs, credit card companies, dining organizations, ride-share companies, and others. The only room rates that are not eligible for Hilton Honors points are wholesale/tour operator packages, contracted airline crew rates, complimentary or barter rooms, stays on NET Group/Series Group/IT Group rates, contracted Entertainment or Encore rates, stays using airline percent-off award certificates, stays that are booked via third-party websites other than the websites of Hilton Honors airline partners. Hilton Honors members may redeem their accumulated points for discounted and free hotel room nights and other rewards. Terms of the Hilton Honors program are subject to change. Pricing is subject to change and is reviewed annually.
These basic program fees are assessed on any stay for which a guest earns Hilton Honors points.
Source: Item 6 — OTHER FEES (FDD pages 27–41)
What This Means (2025 FDD)
According to the 2025 Embassy Suites By Hilton Franchise Disclosure Document, Embassy Suites By Hilton may modify its sales and distribution programs at any time. These programs may have specific criteria for participation, along with policies, terms, or rules that must be met to continue participation. Embassy Suites By Hilton may require a franchisee's hotel to participate in certain programs or combinations of programs and may also offer optional programs at an additional cost. Some programs may utilize automatic enrollment, requiring hotels to opt-out if they do not wish to participate, as outlined in the program's policies, terms, or rules. Failure to pay fees or commissions or comply with program policies may result in the loss of access to certain programs or individual sales and distribution channels.
Embassy Suites By Hilton also mandates participation in and payment for all charges related to their marketing programs not covered by Monthly Program Fees, as well as all required guest frequency programs, including the Hilton Honors Worldwide guest reward programs or any successor programs. Franchisees must honor the terms of any discount or promotional programs, including frequent guest programs, offered to the public by Embassy Suites By Hilton or Hilton, as well as any room rate quoted to guests making advance reservations and any award guest certificates issued to hotel guests participating in these programs. These programs are subject to change, and franchisees are responsible for their share of the costs.
Currently, these programs include the Hilton Honors™ guest reward program operated by Hilton Honors Worldwide, and airline and rental car company frequent user programs in which Hilton participates. Hilton Honors members can accumulate points for eligible dollars spent at participating hotels and through special promotions, marketing partnerships, and other activities. These points can be redeemed for discounted and free hotel room nights and other rewards. The terms of the Hilton Honors program, including pricing, are subject to annual review and change.