When are the OnQ Connectivity Fees billed for an Embassy Suites By Hilton?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| Computer System Fees | |||
| OnQ Connectivity Fees | Currently, between $400 and $600 per month. | Billed monthly. | Fee is determined by the number of workstations and other OnQ equipment at your Hotel. |
Source: Item 6 — OTHER FEES (FDD pages 27–41)
What This Means (2025 FDD)
According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, OnQ Connectivity Fees are billed monthly. These fees currently range from $400 to $600 per month, with the specific amount determined by the number of workstations and other OnQ equipment present at the hotel.
These fees are part of the broader computer system fees that Embassy Suites By Hilton franchisees must pay. It's important to note that in addition to the OnQ Connectivity Fees, franchisees also incur other technology-related costs, such as Hardware and Software Maintenance Support Fees, OnQ Email Fees, and Connected Room Maintenance Fees. These additional fees are also billed monthly or quarterly, depending on the specific fee.
Prospective franchisees should carefully consider these ongoing technology costs when evaluating the overall financial investment required to operate an Embassy Suites By Hilton franchise. Understanding the number of workstations and the extent of OnQ equipment needed for their specific hotel will be crucial in accurately budgeting for these monthly expenses.