How often does Embassy Suites By Hilton publish a directory of System Hotels?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
During the operation of the franchised business we will:
-
- Periodically publish (either in hard copy or electronic form or both) and make available to the traveling public a directory that includes System Hotels, including your Hotel. Additionally, we will include the Hotel, or cause the Hotel to be included, where applicable, in advertising of System Hotels and in international, national and regional marketing programs offered by us, subject to and in accordance with our general practice for System Hotels (Franchise Agreement, Section 4.4)
-
- Afford you access to the Reservation Service on the same basis as other System Hotels, as long as you are in full compliance with the obligations set forth in the Franchise Agreement, including all Standards set forth in the Manual. Our Reservation Service currently connects System Hotels to our global reservations database and global distribution systems. (Franchise Agreement, Section 4.2). However, if your Hotel is in default we may suspend our obligations to you under the Franchise Agreement, including removing the listing of your Hotel from any directories we publish and from any advertising we publish, assessing any applicable non-compliance fee, and/or suspending or removing your Hotel from the Reservations Service. (Franchise Agreement, Section 13.3).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–67)
What This Means (2025 FDD)
According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, Embassy Suites By Hilton is obligated to periodically publish and make available to the traveling public a directory that includes all System Hotels, including the franchisee's hotel. This directory can be in hard copy, electronic form, or both. Additionally, Embassy Suites By Hilton will include the Hotel in advertising of System Hotels and in international, national, and regional marketing programs, in accordance with their general practices for System Hotels.
This directory serves as a resource for the traveling public to find and book Embassy Suites By Hilton locations. Inclusion in this directory and in marketing programs is a benefit to franchisees, as it increases visibility and can drive bookings to their hotels. The directory helps maintain brand consistency and ensures that customers can easily find and identify Embassy Suites By Hilton properties worldwide.
However, if a franchisee's Hotel is in default, Embassy Suites By Hilton may suspend its obligations under the Franchise Agreement. This includes removing the listing of the Hotel from any directories and advertising, assessing non-compliance fees, and/or suspending or removing the Hotel from the Reservations Service. Therefore, it is crucial for franchisees to remain in full compliance with the Franchise Agreement and System Standards to ensure continued inclusion in these promotional efforts.