How often are the OnQ Email Fees billed for an Embassy Suites By Hilton?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| Computer System Fees | |||
| OnQ Email Fees. | Currently, $7.92 per user per month and $12.50 per month for delivery to mobile devices. | Billed quarterly. | You must have at least 3 accounts. |
Source: Item 6 — OTHER FEES (FDD pages 27–41)
What This Means (2025 FDD)
According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, the OnQ Email Fees are billed quarterly. The current fee is $7.92 per user per month and $12.50 per month for delivery to mobile devices. The FDD stipulates that a franchisee must have at least 3 accounts.
This means that an Embassy Suites By Hilton franchisee will be billed every three months for the OnQ email services. The total amount due will depend on the number of user accounts and the number of mobile devices receiving the emails. With a minimum of 3 accounts, the lowest possible charge would be 3 users x $7.92/user/month x 3 months = $71.28 per quarter, plus any fees for delivery to mobile devices.
It is important to note that these fees are subject to change, as are most fees other than the Monthly Royalty Fees and liquidated damages. A prospective franchisee should factor in these ongoing technology costs when evaluating the overall financial investment required to operate an Embassy Suites By Hilton franchise.