Does Embassy Suites By Hilton license the Parking interface to the customer?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
1.1 Software, Systems and Interfaces. HSS licenses to Customer use of the Hilton Property Engagement Platform ("PEP") and the following Proprietary Software and sublicenses to Customer use of the Certified Third Party Software included in PEP under the terms specified in the Agreement.
A. Interfaces (Proprietary Software unless otherwise noted):
Source: Item 22 — CONTRACTS (FDD page 97)
What This Means (2025 FDD)
According to the 2025 Embassy Suites By Hilton Franchise Disclosure Document, HSS licenses to the customer the use of the Hilton Property Engagement Platform (PEP) and the Proprietary Software, and sublicenses the Certified Third Party Software included in PEP under the terms specified in the agreement. The interfaces that are licensed to the customer are considered Proprietary Software unless otherwise noted.
For Embassy Suites By Hilton franchisees, this means that the brand provides access to various software interfaces necessary for hotel operations. However, the excerpt does not specifically mention whether a "Parking" interface is included in the software that is licensed to the customer.
As a prospective Embassy Suites By Hilton franchisee, it would be prudent to confirm with the franchisor whether a parking interface is part of the standard software suite or if it requires a separate third-party interface and associated fees.