Where can I find the current Brand training requirements document for Embassy Suites By Hilton?

According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, the current Brand training requirements document can be obtained either by requesting it directly from them or by accessing it through their intranet, known as The Lobby. Embassy Suites By Hilton emphasizes that they will provide training content deemed necessary and appropriate for the hotel's business and operational functions, ensuring it aligns with their standards.

Embassy Suites By Hilton retains the right to modify training requirements over time, including adjustments to the subject matter, duration, locations, and costs. The training programs may be delivered by Embassy Suites By Hilton or through designated third-party vendors. The FDD specifies that training can be virtual, involving internet-based classes with live instructors, or online, which are internet-based classes without live instructors, with both formats considered equivalent to traditional classroom training.

Prospective franchisees should be aware that staying updated with the latest training requirements is crucial for maintaining brand standards and operational efficiency. Franchisees should regularly check The Lobby or directly contact Embassy Suites By Hilton to ensure they have the most current version of the training requirements document. This proactive approach will help franchisees and their staff remain compliant with brand expectations and industry best practices.