Who conducts the eforea Spa training for an Embassy Suites By Hilton hotel?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Eforea Spa Training. If you have an eforea spa at your Hotel, product and service training must be completed before your eforea Spa opens for business by the spa director (or equivalent), each member of your leadership team, all members of administration and all technical positions including estheticians, nail technicians, therapists and hairdressers. Training will focus on the various products and services that you will provide at your spa. Training will be conducted by personnel of the suppliers we specify who are providing their products and services to your spa. They will generally have a minimum of 6 to 10 years' experience in the spa industry and at least 1 years' experience with their respective companies. Currently, there is no separate fee for this training. We may require you to attend an eforea spa Brand guest experience training in the future on how to deliver the eforea spa experience.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–67)
What This Means (2025 FDD)
According to the 2025 Embassy Suites By Hilton Franchise Disclosure Document, the eforea Spa training is conducted by personnel from the suppliers that Embassy Suites By Hilton specifies. These suppliers provide products and services to the spa.
The FDD specifies that the trainers generally have a minimum of 6 to 10 years of experience in the spa industry and at least 1 year of experience with their respective companies. The training focuses on the various products and services that the spa will offer.
The spa director (or equivalent), each member of the leadership team, all members of administration, and all technical positions (including estheticians, nail technicians, therapists, and hairdressers) must complete the product and service training before the eforea Spa opens for business. Currently, there is no separate fee for this training. Embassy Suites By Hilton may require franchisees to attend an eforea spa Brand guest experience training in the future on how to deliver the eforea spa experience.