Will Embassy Suites By Hilton be charged Maintenance Fees for Non-maintained Equipment?

According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, franchisees will not be charged maintenance fees for equipment designated as "Non-maintained Equipment." This means that if a franchisee and HSS (the provider) agree that certain pieces of authorized equipment will not be covered under the standard maintenance agreement, the franchisee will not incur maintenance fees for those specific items.

This provision offers some flexibility to Embassy Suites By Hilton franchisees, allowing them to potentially reduce costs by opting out of maintenance coverage for equipment they deem less critical or for which they have alternative maintenance solutions. However, it's important to note that neither HSS nor the Preferred Provider is responsible for any maintenance or support of Non-maintained Equipment. Therefore, the franchisee assumes full responsibility for the upkeep and repair of these items.

Before designating any equipment as Non-maintained, franchisees should carefully consider the potential risks and costs associated with self-managing maintenance. If the Non-maintained Equipment fails, the franchisee will be solely responsible for the repair or replacement expenses, which could potentially exceed the cost of the standard maintenance fees. Additionally, franchisees must obtain written approval from HSS in advance before designating any authorized equipment as Non-maintained.