What is the billing frequency for the OnQ Email Fees for an Embassy Suites By Hilton?
Embassy_Suites_By_Hilton Franchise · 2025 FDDAnswer from 2025 FDD Document
| TYPE OF FEE | AMOUNT | DUE DATE | REMARKS |
|---|---|---|---|
| Computer System Fees | |||
| OnQ Email Fees. | Currently, $7.92 per user per month and $12.50 per month for delivery to mobile devices. | Billed quarterly. | You must have at least 3 accounts. |
Source: Item 6 — OTHER FEES (FDD pages 27–41)
What This Means (2025 FDD)
According to Embassy Suites By Hilton's 2025 Franchise Disclosure Document, the OnQ Email Fees are billed quarterly. These fees are currently $7.92 per user per month and $12.50 per month for delivery to mobile devices. The FDD stipulates that a franchisee must have at least 3 accounts.
This quarterly billing cycle means that Embassy Suites By Hilton franchisees will receive an invoice for these email fees every three months, rather than monthly or annually. This could impact budgeting and cash flow management, as the franchisee needs to account for this expense on a quarterly basis.
The fees cover the use of the OnQ email system, with different rates for standard user accounts and mobile device delivery. The minimum requirement of 3 accounts ensures a base level of usage and revenue for Embassy Suites By Hilton. Franchisees should factor these costs into their operating budget and understand the implications of the minimum account requirement.