What is the billing frequency for the Connected Room Maintenance Fees for an Embassy Suites By Hilton?

According to the 2025 Embassy Suites By Hilton Franchise Disclosure Document, the Connected Room Maintenance Fees, which currently range from $721 to $1,062 per month, are billed monthly. Specifically, these fees are due by the 15th day of the following month. Prospective franchisees should note that these fees are associated with maintaining the 'connected room' technology and are separate from other technology-related fees such as OnQ Connectivity Fees, Hardware and Software Maintenance Support Fees, and OnQ Email Fees. Item 11 of the FDD provides further details regarding what these fees cover.

It is important for potential Embassy Suites By Hilton franchisees to understand the scope and purpose of the Connected Room Maintenance Fees. These fees contribute to the upkeep and functionality of the technology that enhances guest experience and operational efficiency. The monthly billing cycle allows for consistent budgeting and expense tracking. Franchisees should review Item 11 of the FDD to gain a comprehensive understanding of the services and support covered by these maintenance fees.

Franchisees should also inquire about any potential changes to the fee structure or the services covered. While the FDD provides a snapshot of the current fees, these are subject to change, and staying informed about any updates is crucial for financial planning. Understanding the value and benefits derived from the connected room technology will help franchisees assess the return on investment for these maintenance fees.