Under what condition may Embassy Suites not approve the opening of a hotel?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
When you begin construction or conversion of the hotel and before your Hotel opens for business, both you and your architect or general contractor must provide us with a certificate stating that the plans and as-built premises comply with all applicable legal requirements relating to accessibility/accommodations/ facilities for those with disabilities, as is further described in the Manual. If the hotel does not comply with the ADA, you must submit a plan to the ADA consultant detailing the plan to bring the hotel into compliance in accordance with the process set out in the Manual. We may not approve your opening if your Hotel is not compliant with the ADA.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 45–50)
What This Means (2025 FDD)
According to Embassy Suites' 2025 Franchise Disclosure Document, Embassy Suites may not approve the opening of a hotel if the hotel is not compliant with the Americans with Disabilities Act (ADA). Before Embassy Suites permits construction or remodeling plans to proceed, the franchisee's architect or certified professional must certify that the hotel's plans comply with all laws related to accessibility for those with disabilities.
Within 30 days of Embassy Suites' request, the franchisee may be required to complete an ADA survey with an approved ADA consultant to determine ADA compliance. If the hotel does not comply with the ADA, the franchisee must submit a plan to the ADA consultant detailing how the hotel will be brought into compliance, according to the process outlined in the Manual.
Both the franchisee and their architect or general contractor must provide Embassy Suites with a certificate stating that the plans and premises comply with all applicable legal requirements relating to accessibility for those with disabilities before the hotel opens for business. This requirement ensures that all Embassy Suites hotels meet the necessary standards for accessibility, protecting both the brand's reputation and the rights of guests with disabilities. Failure to comply with ADA regulations can result in significant legal and financial repercussions for the franchisee.