Under what circumstances may you be required to attend an online ADA training for an Embassy Suites?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
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- ADA Training.
If you engage in a Permitted Transfer, Conversion, Relicensing or Change of Ownership Transfer for the Hotel, we may require you or personnel you designate to attend an online training in order to complete an independent survey conducted by an ADA consultant to determine the Hotel's compliance with the ADA.
Currently, there is no separate fee for this training.
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- Annual Compliance Training.
Your Hotel must meet annual compliance training requirements.
Topics may include diversity and inclusion, unconscious bias, harassment prevention, human trafficking prevention, disability awareness, cyber security, and health and safety.
For cyber security, disability awareness, human trafficking prevention, diversity and inclusion, and unconscious bias, we offer training at no cost.
Alternatively, you may choose to obtain this training from a vendor of your choice, in which case the cost would be agreed between you and the vendor.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–67)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, ADA training may be required in specific circumstances related to hotel ownership changes. If a franchisee engages in a Permitted Transfer, Conversion, Relicensing, or Change of Ownership Transfer for the Hotel, Embassy Suites may require the franchisee or designated personnel to attend an online training. This training is designed to facilitate an independent survey conducted by an ADA consultant to assess the Hotel's compliance with the Americans with Disabilities Act (ADA). There is currently no separate fee for this training.
Embassy Suites also mandates annual compliance training for all hotels, which includes topics such as diversity and inclusion, unconscious bias, harassment prevention, human trafficking prevention, disability awareness, cyber security, and health and safety. For cyber security, disability awareness, human trafficking prevention, diversity and inclusion, and unconscious bias, Embassy Suites offers training at no cost. Alternatively, franchisees can choose to obtain this training from a vendor of their choice, with costs agreed upon between the franchisee and the vendor.
The ADA Training is listed in a table that describes the training program as of the Issuance Date of the Disclosure Document. The training is online, and the hours of classroom training varies. The FDD states that Embassy Suites may modify their training requirements over time and that the subject matter, time required, locations, and costs are subject to change.