Under what circumstances might Embassy Suites be required to attend ADA training?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
celerated" track is for attendees with 2 or more years of experience. It consists of a 2 week blended learning program. Currently, the cost is up to $600 per attendee.
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- ADA Training. If you engage in a Permitted Transfer, Conversion, Relicensing or Change of Ownership Transfer for the Hotel, we may require you or personnel you designate to attend an online training in order to complete an independent survey conducted by an ADA consultant to determine the Hotel's compliance with the ADA. Currently, there is no separate fee for this training.
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- Annual Compliance Training. Your Hotel must meet annual compliance training requirements. Topics may include diversity and inclusion, unconscious bias, harassment prevention, human trafficking prevention, disability awareness, cyber security, and health and safety. For cyber security, disability awareness, human trafficking prevention, diversity and inclusion, and unconscious bias, we offer training at no cost. Alternatively, you may choose to obtain this training from a vendor of your choice, in which case the cost would be agreed between you and the vendor. For the compliance topics of harassment prevention and health and safety, we do not offer training, but will provide vendor recommendations upon request. We estimate vendor fees would typically cost $25 to $50 per person, per topic, for this training.
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- Pre-Opening Training Resources. Your Hotel is provided unlimited access to brand hospitality tools and resources including intro webinars and team member workshops. Currently there is no separate fee for this training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–67)
What This Means (2025 FDD)
According to Embassy Suites' 2025 Franchise Disclosure Document, ADA training may be required in specific situations related to hotel ownership changes. If a franchisee engages in a Permitted Transfer, Conversion, Relicensing, or Change of Ownership Transfer for the Hotel, Embassy Suites may require the franchisee or designated personnel to attend an online ADA training. This training is intended to support an independent survey conducted by an ADA consultant to assess the hotel's compliance with the Americans with Disabilities Act (ADA). Currently, there is no separate fee for this training.
In addition to the specific instance of ownership changes, Embassy Suites mandates annual compliance training for all hotels. This training covers a range of topics, including disability awareness, along with diversity and inclusion, unconscious bias, harassment prevention, human trafficking prevention, cyber security, and health and safety. For cyber security, disability awareness, human trafficking prevention, diversity and inclusion, and unconscious bias, Embassy Suites offers training at no cost.
Alternatively, franchisees have the option to obtain this training from a vendor of their choice, with the cost to be agreed upon between the franchisee and the vendor. However, for harassment prevention and health and safety, Embassy Suites does not offer training directly but will provide vendor recommendations upon request. The FDD also includes a table that shows ADA Training requires varying hours of classroom training and zero hours of on-the-job training, and the location is online.