For Embassy Suites, what schedule outlines the Authorized Equipment Maintenance and Refresh details?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
SCHEDULE B-2 AUTHORIZED EQUIPMENT MAINTENANCE AND REFRESH
- Maintenance for the Authorized Equipment. Customer must take all steps necessary to provide all necessary maintenance services for the Authorized Equipment it purchases or leases so that it will receive such maintenance services for all such Authorized Equipment throughout the term of this Agreement. Customer may elect to use the maintenance company (the Preferred Provider) with whom HSS has arranged to provide maintenance services ("Equipment Maintenance") for the Authorized Equipment provided that such Authorized Equipment, if not purchased from the Preferred Provider, is first certified as being suitable for Equipment Maintenance, at the expense of Customer, by either HSS or the Preferred Provider. For such services, the Customer will pay as set forth in this Schedule B-2 (the "Maintenance Fees") and according to the terms of any invoice(s) submitted to Customer therefor, including any provision for late charges. If Customer elects to use the Preferred Provider and Equipment Maintenance is necessary, Customer will notify HSS, which in turn will notify the Preferred Provider to dispatch a Preferred Provider representative. Notwithstanding the foregoing, Customer may elect, subject to HSS's approval in advance in writing, to not provide maintenance services through this Agreement for certain pieces of such Authorized Equipment allowed to be used in conjunction with the Information System ("Non-maintained Equipment"). Neither HSS nor the Preferred Provider will be responsible for any maintenance or support of Non-maintained Equipment.
The following Authorized Equipment will be designated Non-maintained Equipment:
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Maintenance Fees.
The Maintenance Fees are subject to increase or decrease by HSS, in its sole discretion, on January 1 of each year during the term of this Agreement or any extension thereof; however, HSS will not charge Customer any Maintenance Fees that are greater than the Maintenance Fees charged to any similarly situated Customer (based upon factors determined by HSS in its sole judgment) utilizing equipment substantially similar to the Authorized Equipment and pursuant to an agreement which has terms and conditions substantially similar to this Agreement.
Source: Item 23 — RECEIPTS (FDD pages 97–305)
What This Means (2025 FDD)
According to the 2025 Embassy Suites FDD, Schedule B-2 outlines the details for Authorized Equipment Maintenance and Refresh. As stated in Schedule B-2, the franchisee must take all steps necessary to provide maintenance services for all Authorized Equipment purchased or leased. The franchisee can elect to use the maintenance company (the Preferred Provider) with whom HSS has arranged to provide maintenance services for the Authorized Equipment. If the franchisee chooses to use a provider other than the Preferred Provider, that provider must first be certified as being suitable for Equipment Maintenance, at the franchisee's expense, by either HSS or the Preferred Provider.
The franchisee will pay Maintenance Fees as set forth in Schedule B-2 according to the terms of any invoices submitted, including any provisions for late charges. If the franchisee elects to use the Preferred Provider and Equipment Maintenance is necessary, the franchisee will notify HSS, which will notify the Preferred Provider to dispatch a representative. However, the franchisee may elect, subject to HSS's advance written approval, to not provide maintenance services through this Agreement for certain pieces of Authorized Equipment allowed to be used in conjunction with the Information System (Non-maintained Equipment). Neither HSS nor the Preferred Provider will be responsible for any maintenance or support of Non-maintained Equipment.
The Maintenance Fees are subject to increase or decrease by HSS, in its sole discretion, on January 1 of each year during the term of this Agreement or any extension. However, HSS will not charge the franchisee any Maintenance Fees that are greater than the Maintenance Fees charged to any similarly situated franchisee utilizing equipment substantially similar to the Authorized Equipment and pursuant to an agreement which has terms and conditions substantially similar to this Agreement.