factual

What reservation services and systems, known as the "Reservation Service," will Hilton Reservations Worldwide provide to an Embassy Suites franchisee?

Embassy_Suites Franchise · 2025 FDD

Answer from 2025 FDD Document

The following wholly owned subsidiaries of Hilton provide products or services to our franchisees:

    1. Hilton Reservations Worldwide, L.L.C. d/b/a Hilton Reservations & Customer Care and successor-in-interest to Hilton Service Corporation ("Reservations Worldwide") will provide you with its national and international reservation services and systems ("Reservation Service"). Reservations Worldwide provides the Reservation Service to all System Hotels, U.S. Hilton hotels, Conrad International hotels, and Hilton International hotels (except where prohibited by law). The principal business address of Reservations Worldwide is 15305 North Dallas Parkway, Suite 600, Addison, Texas 75001.

Source: Item 1 — THE FRANCHISOR AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 9–15)

What This Means (2025 FDD)

According to the 2025 Embassy Suites Franchise Disclosure Document, Hilton Reservations Worldwide, L.L.C. will provide national and international reservation services and systems, referred to as the "Reservation Service," to Embassy Suites franchisees. This service is available to all System Hotels, U.S. Hilton hotels, Conrad International hotels, and Hilton International hotels, except where prohibited by law.

This Reservation Service is a key component of the Embassy Suites system, which franchisees gain access to as part of their franchise agreement. The system also includes the brand and associated marks, advertising and marketing programs, training, standards for hotel construction and operation, and inspection programs.

For a prospective Embassy Suites franchisee, this means that Hilton Reservations Worldwide will handle reservation services on a national and international scale. This centralized reservation system aims to streamline bookings and ensure consistent service across all Embassy Suites and affiliated hotels. The franchisee benefits from the established infrastructure and brand recognition associated with Hilton's reservation network.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.