After the opening date, how many hours a day must an Embassy Suites hotel be operated?

According to Embassy Suites's 2025 Franchise Disclosure Document, a franchisee must operate the hotel 24 hours a day after the opening date. This requirement ensures that the hotel is consistently available to guests and maintains the brand's standards for accessibility and service.

This operational requirement means that franchisees must maintain adequate staffing levels around the clock, which can impact labor costs and management responsibilities. Franchisees need to plan for shift coverage, security, and other overnight operational needs to meet this standard.

However, if the hotel includes an "eforea" spa, the spa's hours of operation may differ. The Embassy Suites franchisor has the right to periodically establish the days of the week and hours of the day that the eforea spa must be operated. This allows for some flexibility in the spa's operations, potentially aligning with peak demand or specific business strategies for the spa services.