After the Opening Date, how many hours a day must an Embassy Suites Hotel operate?

According to Embassy Suites' 2025 Franchise Disclosure Document, after the hotel's opening date, the franchisee must operate the hotel for twenty-four (24) hours a day. This requirement ensures that the Embassy Suites provides continuous service to its guests, aligning with the brand's standards for accessibility and convenience.

This operational mandate means that franchisees must maintain staffing and services around the clock, which can significantly impact labor costs and operational logistics. Franchisees need to plan for shift management, security, and the availability of essential services throughout the day and night.

However, if the Embassy Suites includes an "eforea" spa, the hours of operation for the spa may differ. While the hotel itself must operate 24 hours a day, the "eforea" spa is only required to operate during the days of the week and hours of the day that Embassy Suites may periodically establish. This allows for more flexibility in managing the spa's operations based on demand and staffing considerations.