What is Embassy Suites' obligation to provide the Manual and its updates to the franchisee?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- 4.6 Manual. We will issue to you or make available in electronic form the Manual and any revisions and updates we may make to the Manual during the Term. You agree to ensure that your copy of the Manual is, at all times, current and up to date. If there is any dispute as to your compliance with the provisions of the Manual, the master copy of the Manual maintained at our principal office will control.
Source: Item 22 — CONTRACTS (FDD page 97)
What This Means (2025 FDD)
According to Embassy Suites' 2025 Franchise Disclosure Document, Embassy Suites will provide the franchisee with the Manual in either physical or electronic form. Embassy Suites will also provide any revisions and updates made to the Manual during the term of the franchise agreement.
The franchisee is responsible for ensuring their copy of the Manual is current and up to date. In the event of a dispute regarding compliance with the Manual, the master copy of the Manual maintained at Embassy Suites' principal office will be the controlling document.
This clause is standard in franchise agreements, as it ensures that franchisees have access to the most current operational standards and procedures. It is important for the franchisee to maintain an updated copy of the manual, as failure to comply with the standards outlined in the manual can result in penalties or termination of the franchise agreement.