Can the notice address for the Embassy Suites franchisee's PLC be a P.O. Box?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
The notice address for your PLC may not be a P.O. Box, and the notice address for your PLC may not be the same as the Hotel address.
The notice address for your PLC will be set forth initially on the Addendum to this Agreement.
If you want to change the person designated as your PLC, or the address or email for notice to your PLC, you may do so at any time by sending a notice to us in accordance with Subsection 16.7.3 or as otherwise directed by us.
Source: Item 22 — CONTRACTS (FDD page 97)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, the notice address for the franchisee's Principal Legal Correspondent (PLC) cannot be a P.O. Box. The FDD specifies that the franchisee must designate a single person as their PLC to issue and receive notices. This designee will be the franchisee's official representative for all communications under the Franchise Agreement. Franchisees are allowed only one PLC at a time. The address for the PLC is initially set forth on an addendum to the Franchise Agreement.
If an Embassy Suites franchisee wants to change their designated PLC, or the address or email for notice to their PLC, they can do so by sending a notice to Hilton Franchise Holding LLC, as directed by the company. This ensures that Embassy Suites always has a reliable point of contact for important legal and contractual matters related to the franchise.
The requirement that the PLC's address not be a P.O. Box is likely in place to ensure that important legal notices are physically received and acknowledged, reducing the risk of missed communications or disputes over notification. This is a fairly standard practice in franchising, where clear and verifiable communication channels are essential for maintaining the franchisor-franchisee relationship and ensuring compliance with the franchise agreement.