What items might Embassy Suites periodically require a franchisee to modernize, rehabilitate, or upgrade to meet current standards?

According to Embassy Suites' 2025 Franchise Disclosure Document, Embassy Suites may periodically require franchisees to modernize, rehabilitate, or upgrade various aspects of the hotel to meet the then-current standards. These potential upgrades cover a wide range of items that are crucial to maintaining brand consistency and quality.

Specifically, Embassy Suites may require upgrades to the hotel's packages, fixtures, equipment, furnishings, finishes, furniture, signs, computer hardware and software, and related equipment and supplies. These changes are the franchisee's sole responsibility regarding cost and execution within the timeframe that Embassy Suites specifies. This means franchisees must be prepared to invest in these upgrades to remain compliant with Embassy Suites' standards.

Embassy Suites retains significant control over the hotel's appearance and functionality, as franchisees cannot make significant changes to the hotel's structure, design, or décor without prior approval. While minor redecoration and structural changes that comply with Embassy Suites' standards are permitted, any alterations affecting package requirements are not allowed. This ensures that all Embassy Suites hotels maintain a consistent brand image and service quality, but it also places a financial burden on franchisees to keep up with required upgrades.