What must I do if I wish to manage my Embassy Suites Hotel directly?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
If you wish to manage your Hotel directly, you must have our prior written approval and successfully complete our training program, unless we waive this requirement. If we determine that you are not qualified to operate the Hotel, at any time, we may require you to retain a Management Company that is acceptable to us to manage the Hotel.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 74–75)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, if you wish to directly manage your hotel, you must obtain prior written approval from Embassy Suites. Additionally, you must successfully complete their training program, unless Embassy Suites waives this requirement.
Embassy Suites retains the right to determine if you are qualified to operate the hotel. If they decide at any point that you are not qualified, they can require you to hire an approved third-party management company to manage the hotel. This ensures that all Embassy Suites hotels meet the brand's operational standards, regardless of whether the owner or a hired company is managing the location.
This requirement is fairly standard in the hotel franchising industry, as franchisors want to ensure brand consistency and quality across all locations. By requiring either direct franchisee training/approval or the use of an approved management company, Embassy Suites aims to protect its brand reputation and maintain service standards.