Is an Embassy Suites franchisee responsible for the safety and security of their employees and guests?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
You acknowledge and agree that: (a) you have exclusive day-to-day control of the business and operation of the Hotel (including hiring your employees and the terms and conditions of their employment); (b) although we provide the Standards, we do not in any way possess or exercise day-to-day control of the business and operation of the Hotel; (c) we do not dictate nor control labor or employment matters for you or your employees; nor do we reserve any right or authority to do so; and (d) we are not responsible for the safety and security of your employees or guests;
Source: Item 22 — CONTRACTS (FDD page 97)
What This Means (2025 FDD)
According to Embassy Suites' 2025 Franchise Disclosure Document, franchisees are responsible for the safety and security of their employees and guests. The FDD states that Embassy Suites does not have responsibility for the safety and security of the franchisee's employees or guests.
As an independent contractor, the franchisee has exclusive day-to-day control of the business and operation of the hotel. This includes implementing and overseeing all employment-related policies and procedures for their employees. While Embassy Suites provides the standards for operation, they do not exercise control over the daily operations of the hotel, including labor and employment matters.
This means that an Embassy Suites franchisee must implement and manage all safety and security measures within their hotel. This includes training employees on safety protocols, maintaining a secure environment for guests, and ensuring compliance with all applicable laws and regulations related to safety and security. The franchisee will also be responsible for any costs associated with these measures.