What must an Embassy Suites franchisee do if the hotel does not comply with the ADA?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
When you begin construction or conversion of the hotel and before your Hotel opens for business, both you and your architect or general contractor must provide us with a certificate stating that the plans and as-built premises comply with all applicable legal requirements relating to accessibility/accommodations/ facilities for those with disabilities, as is further described in the Manual. If the hotel does not comply with the ADA, you must submit a plan to the ADA consultant detailing the plan to bring the hotel into compliance in accordance with the process set out in the Manual. We may not approve your opening if your Hotel is not compliant with the ADA.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 45–50)
What This Means (2025 FDD)
According to Embassy Suites' 2025 Franchise Disclosure Document, if an Embassy Suites hotel does not comply with the Americans with Disabilities Act (ADA), the franchisee must submit a plan to an ADA consultant. This plan must detail how the franchisee intends to bring the hotel into compliance with the ADA, following the process outlined in the Manual.
Embassy Suites may withhold approval for the hotel to open if it does not comply with the ADA. This underscores the importance of ensuring ADA compliance during the construction or renovation phases. Franchisees need to engage certified professionals, such as architects, to certify that the hotel's plans and specifications adhere to all laws related to accessibility for individuals with disabilities.
Furthermore, Embassy Suites may require franchisees to complete an ADA survey, conducted by an approved ADA consultant, to determine compliance within 30 days of the request. The specific procedures for this survey are detailed in the Manual. This proactive approach helps identify and address any potential ADA-related issues promptly. The franchisee bears the responsibility of ensuring the hotel meets all ADA standards, and non-compliance can delay or prevent the hotel's opening.
In summary, ADA compliance is a critical aspect of operating an Embassy Suites hotel. Franchisees must take proactive steps to ensure adherence to ADA regulations, including submitting compliance plans, undergoing surveys, and obtaining certifications. Failure to comply can result in delayed openings or other penalties, highlighting the importance of thorough planning and execution in this area.