Must an Embassy Suites franchisee honor all nationally recognized credit cards?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
You must maintain minimum performance Standards and scores for quality assurance programs we establish;
- 5.1.9 honor all nationally recognized credit cards and credit vouchers issued for general credit purposes that we require and enter into all necessary credit card and voucher agreements with the issuers of such cards or vouchers;
Source: Item 22 — CONTRACTS (FDD page 97)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, franchisees are required to honor all nationally recognized credit cards. Specifically, franchisees must also honor credit vouchers issued for general credit purposes that Embassy Suites requires. To comply with this requirement, franchisees must enter into all necessary credit card and voucher agreements with the issuers of these cards or vouchers.
This requirement ensures consistency and convenience for guests across all Embassy Suites locations. By accepting nationally recognized credit cards, franchisees can cater to a broader customer base and facilitate smoother transactions. This policy is a common practice in the hotel franchise industry, as it aligns with customer expectations and enhances brand reputation.
Failure to comply with this requirement could result in a breach of the franchise agreement and potential penalties. Therefore, it is crucial for prospective franchisees to understand and adhere to this standard to maintain a successful and compliant Embassy Suites franchise.