What is the fee for the Digital Floor Plan required for an Embassy Suites hotel?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
ter systems while you are operating an eforea spa. There are no contractual limitations on the cost of this obligation.
Digital Floor Plan
You must pay $2,500 for the preparation of a Digital Floor Plan for your Hotel. HSS will have the Digital Floor Plan prepared by a local vendor. The floor plan will be used by us and our affiliates, including Hilton Honors Worldwide, to allow Hilton Hono
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 53–67)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, franchisees must pay a $2,500 fee for the preparation of a Digital Floor Plan for their hotel. This fee is paid to HSS, which will have a local vendor prepare the floor plan.
The Digital Floor Plan is used by Embassy Suites and its affiliates, including Hilton Honors Worldwide, to allow Hilton Honors guests to choose their room from a map of the hotel and enable digital check-in. This feature enhances the guest experience by providing more control over their room selection and streamlining the check-in process.
It is important to note that this $2,500 fee is paid to HSS before the hotel opens and is non-refundable. This upfront cost should be factored into the initial investment and financial planning for opening an Embassy Suites franchise. The digital floor plan is a mandatory component, ensuring that all Embassy Suites hotels offer this modern convenience to Hilton Honors guests.