Does the Embassy Suites FDD Item 6 specify if fees are refundable?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Unless otherwise indicated, all fees described in this Item 6 are payable to, and imposed by, us or our affiliates and are non-refundable. Other than the Monthly Royalty Fees and liquidated damages, all fees are subject to change.
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- We currently provide an online booking platform for group events that allows guests to check rates and availability and book guestrooms and event space (within certain limits on the number of rooms, room nights, and meeting space size). Guests may search for a hotel and rate and complete the booking contract online. We may pass-through all or a portion of this fee to third party vendors that help to provide or maintain the platform. This fee may be refunded or adjusted for certain cancellations or modifications. Terms and conditions of this program are subject to change.
Source: Item 6 — OTHER FEES (FDD pages 27–41)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, Item 6 generally states that fees are non-refundable unless explicitly indicated otherwise. Specifically, Monthly Royalty Fees and liquidated damages are mentioned as exceptions to fees that are subject to change.
However, there is an exception regarding the online booking platform fee for group events. The FDD states that this fee may be refunded or adjusted for certain cancellations or modifications, and that the terms and conditions of this program are subject to change.
Prospective Embassy Suites franchisees should carefully review the specific terms and conditions related to each fee to understand the circumstances under which a refund may be possible. It is important to note that the franchisor retains the right to change most fees, except for Monthly Royalty Fees and liquidated damages.