For Embassy Suites, where can more exact requirements for implementation services be found?

According to Embassy Suites' 2025 Franchise Disclosure Document, more specific requirements for implementation services can be found within the applicable Brand Standards. These standards are subject to change by HSS (Hilton Shared Services) or HDOC (Hilton Domestic Operating Company) or their affiliates or subsidiaries.

The FDD outlines various aspects of implementation services, including the use of Systems Implementation consultants provided by HSS. The number of consultants and the duration of their service are determined by HSS based on the hotel's size, type, and IT requirements. These consultants assist with database building, software verification, installation, data conversion, and provide procedural support for the property management system. They also help adapt the Information System to meet the hotel's specific needs and ensure the hotel staff is adequately trained.

Prospective Embassy Suites franchisees should carefully review the Brand Standards for detailed implementation requirements, as these standards dictate the precise expectations and obligations related to setting up and maintaining the required systems. Franchisees should also be aware that these standards can change, potentially impacting their responsibilities and costs over time. It is important to maintain open communication with HSS and HDOC to stay informed about any updates or modifications to the Brand Standards.