To what email address can an Embassy Suites franchisee send notices under Subsection 16.7.3?

According to Embassy Suites's 2025 Franchise Disclosure Document, a franchisee can send notices under Subsection 16.7.3 to the email address Legal.Development@hilton.com. This applies to any issue other than those specified in Subsection 16.7.2, for which other methods are required. Embassy Suites may also designate a different email address for such notices by informing the franchisee.

This provision allows for a streamlined communication process for general notices, offering franchisees a convenient way to contact Embassy Suites. However, it's important to note that this email address is specifically for issues not covered under Subsection 16.7.2, which likely pertains to more critical or formal communications like default notices or termination issues. For those, more stringent delivery methods are mandated, such as overnight courier or certified mail.

It is also important for prospective Embassy Suites franchisees to stay informed of any changes to the designated email address for notices, as Embassy Suites reserves the right to modify it. Franchisees should also be aware of the types of notices that are appropriate for email versus those requiring formal delivery methods, to ensure compliance with the franchise agreement. Failing to send notices to the correct address or through the proper channels could potentially impact the franchisee's rights or obligations under the agreement.

This dual-track system for notices—email for general matters and formal delivery for critical issues—is fairly common in franchising. It balances convenience with the need for verifiable receipt in important legal and contractual situations. Franchisees should carefully review the specific requirements for each type of notice to avoid any misunderstandings or potential breaches of contract.