What is the duration of the limited product warranty provided by Microsoft to Embassy Suites?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
Microsoft warrants that each version of a commercial product will perform substantially in accordance with its user documentation.
This warranty is valid for a period of one year from the date you first run a copy of the version.
To the maximum extent permitted by law, any warranties imposed by law concerning the products are limited to the same extent and the same one year period.
This warranty does not apply to components of products which you are permitted to redistribute under applicable product use rights, or if failure of the product has resulted from accident, abuse or misapplication.
If you notify Microsoft within the warranty period that a product does not meet this warranty, then Microsoft will, at its option, either (1) return the price paid for the product or (2) repair or replace the product.
To the maximum extent permitted by law, this is your exclusive remedy for any failure of any commercial product to function as described in this paragraph.
- **c.
Free and beta products**.
To the maximum extent permitted by law, free and beta products, if any, are provided "as-is," without any warranties.
You acknowledge that the provisions of this paragraph with regard to pre-release and beta products are reasonable having regard to, among other things, the fact that they are provided prior to commercial release so as to give you the opportunity (earlier than you would otherwise have) to assess their suitability for your business, and without full and complete testing by Microsoft.
Source: Item 23 — RECEIPTS (FDD pages 97–305)
What This Means (2025 FDD)
According to Embassy Suites's 2025 Franchise Disclosure Document, Microsoft provides a limited product warranty for its commercial products. This warranty ensures that each version of a commercial product will perform substantially in accordance with its user documentation. The warranty is valid for one year, starting from the date the franchisee first runs a copy of the version. Any warranties imposed by law concerning the products are limited to the same one-year period, to the maximum extent permitted by law.
This warranty does not cover components of products that the franchisee is permitted to redistribute under applicable product use rights, or if the product failure results from accident, abuse, or misapplication. If the franchisee notifies Microsoft within the warranty period that a product does not meet the warranty, Microsoft will, at its option, either return the price paid for the product or repair or replace the product.
The document specifies that, to the maximum extent permitted by law, the remedies provided are the exclusive recourse for any failure of a commercial product to function as described. Free and beta products are provided "as-is" without any warranties, acknowledging that these products are provided prior to commercial release for assessment purposes without full and complete testing by Microsoft.