For Embassy Suites, who determines if a Site Survey is required?
Embassy_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- 1.5 Site Surveys. HSS will determine if an onsite, remote or combined Site Survey is required. Customer and HSS will mutually determine the scope, schedule and timing of a site survey that may be required for the preparation, installation and/or implementation of PEP (the "Site Survey"). HSS and Customer will identify the responsible parties for each aspect of the Site Survey. In preparation for any Site Survey, Customer will provide information and documentation relative to the Hotel as requested by HSS, including, but not limited to, hotel drawings, room locations and wiring diagrams. If HSS performs on-site services during the Site Survey, the Customer is responsible for providing timely access to the Hotel property, as well as complimentary room nights with confirmed reservations at the Hotel, as needed in the course of performing the Site Survey. A Hotel representative will be appointed by Customer to provide escort and access to guest rooms for the room inspection portion of the Site Survey. The fees and costs for any work performed by HSS relative to the Site Survey, including any fees for creation and validation of the wireless network design, any travel expenses, per diem fees and other out-
of-pocket related costs, will be billed separately by HSS to the Customer. Any additional costs incurred due to delays in performing the Site Survey caused by the Customer's Hotel will also be billed to Customer.
Source: Item 23 — RECEIPTS (FDD pages 97–305)
What This Means (2025 FDD)
According to the 2025 Embassy Suites Franchise Disclosure Document, HSS (the provider of certain installation, implementation, and training services) determines whether an onsite, remote, or combined Site Survey is required. The customer (prospective franchisee) and HSS will then mutually determine the scope, schedule, and timing of the site survey, which may be required for the preparation, installation, and/or implementation of PEP. HSS and the customer will also identify the responsible parties for each aspect of the Site Survey.
In preparation for any Site Survey, the customer must provide information and documentation relative to the hotel as requested by HSS, including hotel drawings, room locations, and wiring diagrams. If HSS performs on-site services during the Site Survey, the customer is responsible for providing timely access to the Hotel property, as well as complimentary room nights with confirmed reservations at the Hotel, as needed in the course of performing the Site Survey. The customer will also appoint a hotel representative to provide escort and access to guest rooms for the room inspection portion of the Site Survey.
The fees and costs for any work performed by HSS relative to the Site Survey, including fees for creation and validation of the wireless network design, travel expenses, per diem fees, and other out-of-pocket related costs, will be billed separately by HSS to the customer. Any additional costs incurred due to delays in performing the Site Survey caused by the customer's hotel will also be billed to the customer. This means that the franchisee will bear the costs associated with the site survey and any delays caused by the franchisee's hotel.