Where will Ella Cafe hold the training classes?
Ella_Cafe Franchise · 2024 FDDAnswer from 2024 FDD Document
ion we designate including via any virtual platform. |Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes three to six times per year. Training will be held at our offices and business location in Plantation, Florida. We reserve the right to vary the length and content of the initial training program based on the experience and skill level of any individual attending the initial training program. You and your Principal Executive must satisfactorily complete the initial training before the opening of the Franchised Business. While we do not currently require you to attend additional training (except in the instance you or your Principal Executive did not satisfactorily complete the initial training), we do reserve the right to offer and require you and your Principal Executive to attend additional training or refresher courses with no less than 30 days' notice to you.
The instructional materials consist of the Operating Manual and other materials, lectures, discussions, and on-the-job demonstration and practice. Training classes will be led or supervised by our lead trainer Zack Foley with 26 years of experience in operating similar business lines. Classes may also be led another Ella designee with a minimum of six month of experience in the industry. If you are attending training under our MUDA, classes will be led by a certified area developer with a minimum of six months of experience in the industry.
There is no fee for up to 3 people to attend training. You must pay the travel, salary, food, and living expenses of people attending training. You must attend training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–33)
What This Means (2024 FDD)
According to Ella Cafe's 2024 Franchise Disclosure Document, initial training classes will primarily be held at their offices and business location in Plantation, Florida. However, the document also states that training may occur at the franchisee's business location or another designated location, including via any virtual platform.
Ella Cafe anticipates scheduling training classes three to six times per year, based on the needs of new franchisees. The franchisor retains the right to modify the length and content of the initial training program depending on the attendee's experience and skill level. Satisfactory completion of the initial training is mandatory for both the franchisee and their Principal Executive before the franchised business can open.
While additional training is not currently required after the initial program, Ella Cafe reserves the right to offer and require attendance at further training or refresher courses, providing at least 30 days' notice. If a new general manager needs training or if refresher training is deemed necessary, these programs will be conducted at the headquarters or another designated location, with a fee of $350 per person per training. Franchisees are not obligated to attend more than one refresher program per calendar year, and these programs will not exceed three days in length.