What fees are Ella Cafe franchisees responsible for if they receive on-site remedial training?
Ella_Cafe Franchise · 2024 FDDAnswer from 2024 FDD Document
- 5.4.2. At any time during the Term of this Agreement, if Franchisee requests, or if Franchisor determines in its sole discretion it is necessary, Franchisor will provide Franchisee onsite remedial training, subject to the availability of Franchisor's personnel. If such remedial training occurs, Franchisee will pay Franchisor the per diem fee then being charged for on-site remedial training and pay or reimburse Franchisor for the expenses incurred by Franchisor's representatives, including the costs of travel, lodging, and meals.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2024 FDD)
According to Ella Cafe's 2024 Franchise Disclosure Document, if a franchisee requests or Ella Cafe determines that on-site remedial training is necessary, the franchisee is responsible for specific costs. The franchisee will need to pay Ella Cafe the per diem fee that is charged at the time for on-site remedial training.
In addition to the per diem fee, the franchisee must also cover or reimburse Ella Cafe for the expenses incurred by Ella Cafe's representatives during the training. These expenses specifically include the costs of travel, lodging, and meals for the personnel providing the on-site assistance.
This means that franchisees should budget not only for the direct training fee but also for all associated travel and living expenses for the Ella Cafe trainers. This could potentially be a significant expense depending on the duration of the training and the distance the trainers need to travel.