What is the fee for refresher training per person at Ella Cafe?
Ella_Cafe Franchise · 2024 FDDAnswer from 2024 FDD Document
ion at least four weeks before opening your business.
Your business must at all times be under your on-site supervision or under the on-site supervision of a general manager who has completed our training program. If you need to send a new general manager to our training program, or periodically, you, your general manager, or employee must attend a refresher-training program as we may designate to be conducted at our headquarters or another location we designate. We will charge a fee, which is currently $350 per training per person. Attendance at these programs will be at your expense. You do not have to attend more than one of these programs in any calendar year, and these program
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 24–33)
What This Means (2024 FDD)
According to Ella Cafe's 2024 Franchise Disclosure Document, the fee for refresher training is $350 per person per training session. This fee applies when a new general manager needs training or when the franchisee, general manager, or employee is required to attend a refresher program designated by Ella Cafe.
Attendance at these refresher training programs is at the franchisee's expense, covering not only the $350 fee but also travel, lodging, and other related costs. The refresher training programs will be conducted at Ella Cafe's headquarters or another designated location.
However, franchisees are not required to attend more than one refresher training program in a calendar year, and each program will not exceed three days. This policy helps to limit the financial burden and time commitment for ongoing training, while still ensuring that franchisees and their staff stay updated on operational standards and practices.