As an Owner of a Dryer Vent Squad franchise, what will the individual be gaining access to?

WHEREAS, Franchisee has entered into a Dryer Vent Squad Business Franchise Agreement (the "Franchise Agreement") for the development and operation of a business (the "Franchised Business" or "Dryer Vent Squad Business") that offers and provides cleaning, repair and maintenance services for dryer vents, kitchen and bathroom vents, and related services and products (the "Approved Services and Products") under the Licensed Marks (defined below);

"Franchised Business" refers to and means the Dryer Vent Squad Business to be developed, owned and operated by Franchisee pursuant to the terms of the Franchise Agreement.

"Franchisee's Administrative Office" refers to and means the Dryer Vent Squad Administrative Office from which Franchisee establishes, operates and manages the Franchised Business.

"Franchisee's Operating Territory" refers to and means the "Operating Territory" as such term is set forth and defined in the Franchise Agreement.

"Intellectual Property" refers to and means, individually and collectively, our Licensed Marks, Copyrights, Know-How, and System.

"Know-How" refers to means our trade secrets and proprietary information relating to the development, establishment, marketing, promotion and/or operation of a Dryer Vent Squad Business including, but not limited to, methods, techniques, specifications, procedures, policies, marketing strategies and information reflected in, included in, comprising and/or constituting a part of the System. Without limitation to the foregoing, Know-How shall further include information contained in the Operations Manual and the Confidential Information.

"Licensed Marks" refers to and means the trademarks, service marks, emblems and indicia of origin, including the "Dryer Vent Squad" trademark, the Dryer Vent Squad logo, Trade Dress, and other trade names, service marks, trademarks, logos, slogans and designs authorized by us in connection with the identification of Dryer Vent Squad Businesses and the Approved Services and Products, provided that such trade names, trademarks, service marks, logos and designs are subject to modification, replacement and discontinuance by us in our Reasonable Business Judgment.

• "Business Management System Data" refers to and means the forms, data, tools, customer information and sales information that: (a) is pre-populated or entered into the Business Management System utilized by Franchisee; (b) is entered (whether by Franchisor or Franchisee) into the Business Management System utilized by Franchisee; (c) is recorded, stored and/or maintained by the Business Management System in connection with the management and operations of Franchisee's Dryer Vent Squad Business.

"Confidential Information" refers to and means all of our and/or our affiliates trade secrets, methods, standards, techniques, procedures, data and information, as same may exist as of the Effective Date of the Franchise Agreement and as same may be developed, modified and supplemented in the future, constituting and comprising: (a) methods, specifications, standards, policies, procedures, information, concepts, programs and systems relating to the development, establishment, marketing, promotion and operation of Dryer Vent Squad Businesses; (b) information concerning consumer preferences for services, products, materials and supplies used or sold by, and specifications for and knowledge of suppliers of certain materials, equipment, products, supplies and procedures used or sold by Dryer Vent Squad Businesses; (c) information concerning customers, customer lists, email lists, database lists, product sales, operating results, financial performance and other financial data of Dryer Vent Squad Businesses; (d) customer lists and information related to Dryer Vent Squad Businesses; (e) Business Management System Data; (f) current and future information contained in the Operations Manual; and (g) Know-How.

Source: Item 23 — RECEIPTS (FDD pages 51–207)