How often are Dryer Vent Squad Contact Center Fees calculated?
Dryer_Vent_Squad Franchise · 2024 FDDAnswer from 2024 FDD Document
Throughout the Term of this Agreement and any applicable renewal term, Franchisee shall pay to Franchisor a continuing monthly non-refundable contact center fee (the "Contact Center Fees") in an amount equal to a percentage (the "Contact Center Rate") of Franchisee's monthly Gross Sales or a flat fee for each service provided that the monthly Contact Center Fees shall not exceed 3% of Gross Sales generated by Franchisee in the corresponding month. Franchisee agrees that Franchisor shall determine the Contact Center Rate in Franchisor's Reasonable Business Judgment and that Franchisor may modify the Contact Center Rate and the Contact Center Fees from time to time provided that the Contact Center Rate shall not exceed 3% of Franchisee's Gross Sales during each respective monthly Accounting Period. The Contact Center Fees shall be calculated on a monthly basis for each respective monthly Accounting Period and shall be payable on the first Due Date for each respective month.
Source: Item 23 — RECEIPTS (FDD pages 51–207)
What This Means (2024 FDD)
According to Dryer Vent Squad's 2024 Franchise Disclosure Document, Contact Center Fees are calculated on a monthly basis. These fees are tied to each respective monthly accounting period. Franchisees are obligated to pay these fees on the first due date of each month.
The Contact Center Fees are determined by Dryer Vent Squad and may be modified over time. These fees can be either a percentage of the franchisee's monthly gross sales or a flat fee for each service provided. However, the total monthly Contact Center Fees will not exceed 3% of the gross sales generated by the franchisee during that month.
This means that as a Dryer Vent Squad franchisee, you will need to budget for these monthly fees, keeping in mind that they can fluctuate based on your sales performance or the services you utilize. It's important to stay aware of any modifications to the Contact Center Rate, as Dryer Vent Squad retains the right to change it, provided it remains within the 3% cap of your gross monthly sales.