If Dryer Vent Squad modifies the System, is a Dryer Vent Squad franchisee required to comply with the modifications?
Dryer_Vent_Squad Franchise · 2024 FDDAnswer from 2024 FDD Document
erations Manual and, as Franchisor, in Franchisor's sole discretion.
4.C. OPERATIONS MANUAL
Franchisor shall provide Franchisee with access to the Operations Manual. The Operations Manual contains, as designated and determined by Franchisor, mandatory and, as applicable, suggested specifications, standards and operating procedures that Franchisor prescribes for Dryer Vent Squad Businesses. Franchisee shall operate the Franchised Business in strict accordance with the standards, specifications, and requirements set forth in the Operations Manual as, such standards, specifications, and requirements including, but not limited to, the Approved Services and Products, System Supplies, and, authorized and designated suppliers, as of the Effective Date of this Agreement, and, as they may be supplemented, modified, changed, and/or replaced in the future and, from time to time, by Franchisor, in Franchisor's Reasonable Business Judgment. Franchisee shall keep and maintain the confidentiality of the Operations Manual and shall keep and maintain all files, data and information contained in the Operations Manual in a secure location and/or in a protected confidential state and, as otherwise directed by Franchisor. The master copy and official version of the Operations Manual is and shall be the copy and/or version maintained and designated by Franchisor in Franchisor's ordinary course of business.
Franchisor shall provide Franchisee with reasonable notice of modifications and changes made to the Operations Manual and, such notice may take form of electronic communications including emails and, if the Operations Manual is maintained on an online web based platform, notifications within said platform. Franchisor shall provide Franchisee with a reasonable period of time, as determined by Franchisor, in Franchisor's Reasonable Business Judgment, to implement change and modifications to the as set forth in
the Operations Manual.
Source: Item 23 — RECEIPTS (FDD pages 51–207)
What This Means (2024 FDD)
According to Dryer Vent Squad's 2024 Franchise Disclosure Document, franchisees must operate their franchised business in strict accordance with the standards, specifications, and requirements set forth in the Operations Manual. These standards include, but are not limited to, approved services and products, system supplies, and authorized and designated suppliers, as of the effective date of the agreement.
Dryer Vent Squad has the right to supplement, modify, change, and/or replace these standards in the future, from time to time, using their reasonable business judgment. Franchisees are required to adhere to these changes. Dryer Vent Squad will provide franchisees with reasonable notice of modifications and changes made to the Operations Manual, potentially through electronic communications or notifications on an online platform.
Dryer Vent Squad will also provide a reasonable period of time, as determined by them, for franchisees to implement these changes and modifications. Franchisees are only allowed to offer and sell the approved services and products and use the system supplies as designated by Dryer Vent Squad in the Operations Manual. This ensures uniformity and quality control across all Dryer Vent Squad franchise locations.