What is the estimated cost range for the computer system that Dryer Vent Squad is required to purchase?
Dryer_Vent_Squad Franchise · 2024 FDDAnswer from 2024 FDD Document
but reserve the right to do so in the future. (Franchise Agreement, Article 9.A.).
Computer System
You are required to operate and maintain at least one laptop computer to be used from your administrative office that must possess broadband internet access, and a tablet computer with cellular broadband wireless internet access for each service vehicle that you operate. You must use the Business Management System that we designate. At all times, we will possess direct access to the Business Management System used by you and we will have access to all information entered into these systems, including information about your sales and customers. Presently, the Business Management System that you will be required to use and access is a version of Vonigo. The cost of the computer system that you will be required to purchase varies depending on your number of service vehicles with your estimated costs for a computer system being $150 to $500. You are obligated to install the software upgrades and patches as provided by the manufacturer of the computer and the Business Management System. You are responsible for hardware repairs or replacement of systems that are no longer covered under warranty. Your estimated costs for the maintenance, repair and updates for the computer systems is $1,500 per year. There are no contractual obligations imposed on us to maintain, repair, update, or upgrade your computer systems. You will also be required to utilize those customer reward programs and systems that we designate. There are no contractual limitations on the frequency or cost of this obligation. We will have independent access to all of the information and data that is electronically collected and stored on your Business Management System and, as such, will have
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 30–36)
What This Means (2024 FDD)
According to Dryer Vent Squad's 2024 Franchise Disclosure Document, franchisees are required to operate and maintain a laptop with broadband internet access for their administrative office, as well as a tablet computer with cellular broadband wireless internet access for each service vehicle. Franchisees must use the Business Management System designated by Dryer Vent Squad, which is currently a version of Vonigo. Dryer Vent Squad retains direct access to this system and all entered information.
The estimated cost for the computer system ranges from $150 to $500, but this can vary based on the number of service vehicles a franchisee operates. Franchisees are responsible for installing software upgrades and patches, as well as handling hardware repairs or replacements not covered under warranty. The estimated annual costs for maintenance, repair, and updates to the computer systems are $1,500.
Dryer Vent Squad does not have contractual obligations to maintain, repair, update, or upgrade the franchisee's computer systems. Franchisees are also required to use any customer reward programs and systems that Dryer Vent Squad designates, with no contractual limitations on the frequency or cost of this obligation. Dryer Vent Squad retains independent access to all data collected and stored on the Business Management System, including sales, inventory, and financial performance data.