Who bears the cost of refresher or system-wide training courses for a Dryer Vent Squad franchise?
Dryer_Vent_Squad Franchise · 2024 FDDAnswer from 2024 FDD Document
ongoing training of Franchisee's employees, staff and all other employees of the Franchised Business. Said on-going training must conform to Franchisor's standards and specifications. The Training Program shall be structured, configured and established by Franchisor from time to time. The Training Program may be structured so that it is offered and completed by Franchisee in various phases.
- (2) Franchisee or, if Franchisee is a Corporate Entity, Franchisee's Managing Owner and Manager, at Franchisee's sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate or offer in Franchisor's Reasonable Business Judgment. Franchisor provides instructors and training materials for those programs and seminars, but Franchisor reserves the right to assess Franchisee reasonable charges for such training. Franchisee is responsible for all expenses Franchisee and Franchisee's employee incurs in connection with attendance and participation in these programs and seminars, including, without limitation, the cost of transportation, lodging, meals and any salaries and other wages.
- (3) Franchisee shall pay all costs and expenses incurred by Franchisee and, those attending training on behalf of franchisee, in connection with Franchisee's participation in all Training Programs and, satisfaction of Franchisee's Training Program obligations as designated by Franchisor.
- (4) Subject to Franchisor's approval and agreement, Franchisor may offer supplemental training within Franchisee's Operating Territory or as elected by Franchisor, remotely through on-line web based conferencing (hereinafter referred to as "Supplemental Training"). Franchisor, in Franchisor's Reasonable Business Judgment, reserves
Source: Item 23 — RECEIPTS (FDD pages 51–207)
What This Means (2024 FDD)
According to Dryer Vent Squad's 2024 Franchise Disclosure Document, the franchisee is responsible for the costs associated with refresher and system-wide training courses. Specifically, the franchisee, or the managing owner/manager if the franchisee is a corporate entity, must attend and successfully complete these courses at their own expense.
Dryer Vent Squad may provide instructors and training materials, but they reserve the right to charge the franchisee reasonable fees for the training itself. Furthermore, the franchisee is responsible for all expenses incurred while attending these programs, including transportation, lodging, meals, and any salaries or wages for themselves or their employees.
In addition to refresher and system-wide training, Dryer Vent Squad may offer supplemental training, either within the franchisee's territory or remotely. However, the franchisor must approve any request for supplemental training. If approved, the franchisee must pay a supplemental training fee of $250 per trainer per day, plus reimbursement of travel and hotel accommodation expenses incurred by Dryer Vent Squad.